Policies


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Our Massage Therapists are 2200 Hour Accredited and are recognized by all insurance companies for client reimbursement!


4 Elements Healing Massage accepts

Cash
Debit
Visa
MasterCard

Direct Billing

Alberta School Employee Benefits Plan
Great West Life
Manulife
Blue Cross
Medavie
Sunlife is available

Policies

As of Oct 1, 2015, we have updated our Cancellation & No Show policy.

Late Clients 

Will need to be rescheduled if you are 15 minutes late or more.

Cancellations & missed appointments

Cancellations must be phoned-in a minimum of 24 hours in advance. Should the cancellation of an appointment be made less than 24 hours in advance or missed entirely, 4 Elements Healing Massage reserves the right to charge a fee of 100% of the scheduled appointment for that day.  We will not accept cancellations by email, Facebook message or any other social media messaging, this is to ensure we have spoken with your directly or been contacted by our voice messaging system. We have reserved your massage therapy time specifically for you and turn away other clients who may wish to book the same time slot. Our 24-hour cancellation policy is in place to protect our massage therapy staff who are paid by appointment, not by the hour; it also allows those clients on our ongoing cancellation list sufficient time to be notified when openings do arise.”

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